Privacy Policy

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Privacy Policy

Who I am

My name is Kristina Tandl and I provide freelance translation, proofreading, localisation and transcreation services. I am based in the UK and provide my services to clients in both the UK and the EU. As such, I am subject to the requirements of the European General Data Protection Regulation (EU) 2016/679 (GDPR) and I am registered as a data controller with the data protection supervisory authority in the UK (Information Commissioner’s Office).

I am committed to maintaining the trust and confidence of visitors to my website as well as my clients, colleagues and suppliers. This Privacy Policy outlines how I collect and use your personal data and how I keep it secure.

Collection of personal data

I collect the following data:
• Personal identification information (name, postal & e-mail address, phone number, etc.)
• Banking details and VAT numbers
• Payment and delivery conditions
• Information in documents and reference material sent to me for translation, revision, localisation or transcreation

Use of personal data

I collect, store and use the abovementioned personal data for the purpose of issuing quotes and providing my services as requested by you or to comply with legal requirements.

I do not use personal data for marketing purposes.

Ways of collecting personal data

I collect and process personal data by means of:

• The contact form and the browser’s cookies on this website
• Direct emails
• Documents or reference material sent to me for translation, revision, localisation or transcreation

Storage of personal data

I take all possible precautionary measures to guarantee that your personal data is safeguarded. This includes storing your personal data securely on password-protected computers with active anti-virus software installed on the equipment and regular equipment updates implemented.

Third-party access to personal data

If I outsource all or part of the service you requested to a colleague, the text will be anonymized, so that your personal data will not appear. Furthermore, I will ensure that the colleague in question is also GDPR compliant and will process your documents accordingly. Other parties, such as my website and email hosting provider, may have access to your personal data for administrative purposes. All these parties are GDPR compliant.

Timeframe for storing personal data

The data in question will be retained throughout the business relationship only, or for the length stipulated to comply with legal and tax obligations. Once I have started working on your project, I am obliged to retain your personal data for six years to comply with tax obligations.

Legal grounds on which personal data is processed

The legal basis for processing your personal data is to perform a service you requested or to take necessary steps prior to fulfilling that request (“Performance of a Contract”, GDPR Art. 6.1b) as well as to comply with legal requirements.

Your rights and obligations

You are entitled to access, modify, erase or contest the personal data that I hold, in accordance with the European General Data Protection Regulation (EU) 2016/679. Please send you request to me using the contact form provided, and I will act upon this as soon as possible, within a maximum of one month from the date of your request.

Please contact me at if you have any concerns about how I process your personal data. You also have the right to lodge a complaint with the data supervisory authority in the UK (Information Commissioner’s Office) or in the country where you live.

Breaches of personal data

In the event of a security breach of personal data, e.g. due to theft or unlawful access, I will notify the data supervisory authority in the UK (Information Commissioner’s Office) within 72 hours of this security breach. Notifications will be done electronically via the authority’s online portal at and will include all the information necessary to clarify the circumstances under which this breach happened.


Cookies are small data files containing identifiers that are sent by a web server to a web browser and are stored by the browser to collect standard internet log and visitor behaviour information. They help websites operate effectively and improve your user experience.

The data collected includes the pages viewed and your use of the website. When you visit my website, I may collect such information from you automatically through cookies. The cookies are not used to collect or record data on your name, address or other contact details.

If you wish to reject the cookies, you can do so by making changes to your browser settings. By doing so, however, some of the website features may no longer function properly.

Google Analytics

This website uses Google Analytics, a third-party web analytics service provided by Google Inc. Google Analytics uses cookies and collects standard internet log data and details of visitor behaviour patterns. This information generated by cookies is transmitted and stored by Google on servers in the US. Google uses this information for the purposes of evaluation how visitors use the operator’s website, compiling reports on website activities and providing further services related to website and internet usage to the website operator. This data is only processed in a way that does not identify visitors. Google is certified by its Data Processing Agreement for Europe and therefore complies with European data privacy regulations.

You can prevent the storage of cookies by changing your browser settings accordingly. As outlined above, this may lead to some website features no longer functioning properly. You can also prevent the data generated by cookies and related to your usage of this website from being transferred to and processed by Google by downloading and installing a browser plug-in:

Privacy policies of other websites

This website contains links to other websites. This Privacy Policy applies to this website only. Should you click on a link to one of the other websites, please refer to their respective privacy policies. This also applies to the social media platforms that this website is linked to (LinkedIn, Twitter and Instagram).

Changes to this Privacy Policy

This Privacy Policy was updated on 3 December 2020 and will be reviewed and amended as and when necessary.

+44 (0) 7522 160808